Privacy policy
PRIVACY POLICY
Last updated: February 25, 2026
The Keon Hotel – Art Store operates this store and website (the “Services”) in order to provide a curated art purchasing experience in Ontario, Canada. Our store is powered by Shopify.
This Privacy Policy describes how we collect, use, and disclose your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information:
• Contact information (name, address, phone number, email address)
• Billing and payment information
• Transaction details (items viewed or purchased)
• Communications with us
• Device and usage information (IP address, browser type, interaction with site)
We do not knowingly collect personal information from minors.
How We Use Your Information
We use your personal information to:
• Process purchases and payments
• Arrange local delivery or pick-up
• Communicate regarding your order
• Provide customer service
• Improve our Services
• Comply with legal obligations
We do not sell your personal information.
Disclosure of Information
We may disclose your personal information:
• To Shopify and payment processors
• To service providers assisting in website hosting and technical support
• When required by law
All third parties are required to protect your personal information in accordance with applicable laws.
Shopify Relationship
Our store is hosted by Shopify. Shopify may process certain personal information in order to provide infrastructure, analytics, and payment services.
Your information may be stored on secure servers located in Canada or the United States.
For more information, please visit:
https://privacy.shopify.com
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no transmission over the internet is completely secure.
Data Retention
We retain personal information only as long as necessary to:
• Complete transactions
• Maintain financial records
• Comply with legal obligations
• Resolve disputes
Your Rights
Under Canadian privacy law, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent (subject to legal limitations)
To exercise your rights, contact us at:
info@thekeonhotel.com
Complaints
If you have concerns regarding our privacy practices, you may contact us directly. You may also contact the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
Changes
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact
The Keon Hotel – Art Store
37 Clarence St. Ottawa, ON K1N 5P4 - Canada
Email: info@thekeonhotel.com